Security

This article talks about Modern Dropship security, including access control, policies, data use and other compliance considerations.vv

Managing Multiple Accounts

Since our login process is password-less, we make it easy for users to switch between and create accounts, using the same email that they are currently logged in as. This document guides you through…

How to Resolve "Unable to access your SFTP server"

If you may see the following error on your top navigation, such as: Or if you this same error on your Issues page , such as: The underlying issue is our system is unable to access your SFTP server. T…

How to Change Your Commerce Type

When you first create an account with Modern Dropship, you select your company's commerce type to be either a Buyer or a Seller. However, your decision about this may change during the onboarding pro…

Step by Step for Seller Onboarding

Seller Onboarding for Dropship - E-comm integration / Modern Seller. Create Account / Accept Account Invitation. There are two ways to get started with using Convictional. If you have been invited by…

Step by Step for Buyer Onboarding

Buyer onboarding for Dropship - E-comm integration / Modern Buyer. Create Account / Accept Account Invitation There are two ways to get started with using Convictional. If you have been invited by an…

Passwordless Sign-in

Modern Dropship uses a Passwordless sign-in in order for you to gain access to your Modern Dropship account. For a description of the security benefits of passwordless vs password-based authenticatio…

How to Resolve "Your SFTP user requires read permission on your SFTP server"

If you are seeing this error, it means the SFTP user you have setup to access your SFTP server does not have read or list permissions. Our system requires read permission on the "Outbound Directory".…

How to Resolve "Your SFTP user requires write permission on your SFTP server."

If you are seeing this error, it means the SFTP user you have setup to access your SFTP server does not have write permissions. Our system requires read permission on the "Inbound Directory". This in…

How to Resolve " Your SFTP user requires delete permission on your SFTP server."

If you are seeing this error, it means the SFTP user you have setup to access your SFTP server does not have delete permissions. Our system requires delete permission on the "Outbound Directory". Thi…

Seller EDI Quick Reference

Modern Dropship supports the transfer of EDI messages via SFTP. SFTP details. Host. sftp.convictional.com:2122 Credentials. Your username and password are accessed via the Convictional app at app.con…

Inviting Team Members

This guide explains how to invite new team members from within your own company. There are often multiple teammates that require access to a company's online ecommerce stores and connections. You can…

Connecting Easypost

Modern Dropship integrates with Easypost to allow you to share prepaid shipping labels with your partners. Create an Easypost account. You can create an Easypost account at easypost.com/signup. After…

How to Resend an Advance Ship Notice

In this tutorial, we will walkthrough how to resend an Advance Ship Notice (ASN). It is also known as an EDI 856 document. You should start by logging into your account. Select "Orders" on the left s…

Getting Started with the Buyer API

Prerequisites. In order to interact with the Modern Dropship API, you need to have an API Key. This means you must first create an account via the signup page in our app. Once you have an account you…