Orders

Cancelling Orders

Order Cancellations—What is it? In Modern Dropship, cancelling an order means that at least one party (buyer or seller) intends for the order to go unfulfilled. That means for an order to be consider…

Updated

Check Order Status

This guide covers how to understand the status of vendor fulfilled orders, and what to do if something unexpected happens.

Jared Smith
Updated by Jared Smith

Fixing an Order Sync Timeout Error

Fixing an Order Sync Timeout Error. A timeout error occurs when Modern Dropship posts an order to your platform but doesn't get a reply back. This could happen because your platform received the orde…

Updated

Fulfilling orders from your ecommerce platform

Information on how fulfillments work in Modern Dropship and special cases where the rules are a bit different.

Jared Smith
Updated by Jared Smith

Handling Returns

Handling returns is easier with Modern Dropship. Track them, report and credit buyers all in a single dashboard.

Updated

Packing Slips - Buyers

Creating packing slips for orders that pass through Modern Dropship.

Jared Smith
Updated by Jared Smith

Packing Slips - Sellers

Generating packing slips for Modern Dropship sellers.

Updated

Sending Test Orders

Once you get setup with a vendor, it's best practice to go through the motions of a test order. This article explains how.

Tyler Ellis
Updated by Tyler Ellis

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